Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Emmanuel Templa's Credentials
- Emmanuel Templa's Wallet
- Validate and Control Scope (PMBOK® Guide Sixth Edition)
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- Expert Insights on Digital Transformation
- Championing Digital Transformation
- Getting Your Pitch Heard
- Expert Insights on Presentation Skills
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Planning an Effective Presentation
- Leading Your Team through Change
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Designing a Customer Service Strategy
- Presentation Mastery Series
- Expert Insights on Communication Essentials
- Knowing When to Take Strategic Risks
- Rethinking Business Models to Enable Digital Transformation
- Harnessing the Benefits of Platform as a Service
- Keeping Business Calls Professional
- Conquering the Challenges of Public Speaking
- Project Initiation and Planning (PMBOK® Guide Sixth Edition)
- Managing Project Work (PMBOK® Guide Sixth Edition)
- Effective Stakeholder Communications for Technology Professionals
- Proven Techniques for Technical Communication
- The Process Groups (PMBOK® Guide Sixth Edition)
- Communicating with Confidence
- Capturing the Attention of Senior Executives
- Project Fundamentals (PMBOK® Guide Sixth Edition)
- Plan and Define Project Scope (PMBOK® Guide Sixth Edition)
- Create Work Breakdown Structure (PMBOK® Guide Sixth Edition)
- Getting the Details Right: Spelling Basics
- Project Management Introduction (PMBOK® Guide Sixth Edition)
- Using the Parts of Speech
- Using Punctuation Marks
- Abbreviating, Capitalizing, and Using Numbers
- Expert Insights on Employee Retention
- Expert Insights on Customer Relationships
- Interacting with Customers
- Documents & Terminology
- Planning Documents
- Agile Key Exam Concepts
- Planning & Controlling the Project Schedule
- Project Management Practical Exercises
- Quality & Procurement Planning
- Agile Project Planning
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Agile Principles and Methodologies
- Managing Project Resources & Reports in Project 2019 (Online Desktop Client)
- Configuring Project in Project 2019 (Online Desktop Client)
- Illustrating Projects in Project 2019 (Online Desktop Client)
- Visualizing Data in Charts & Tables in Project 2019 (Online Desktop Client)
- Using the application with Office 365 in Project 2019 (Online Desktop Client)
- Tracking Projects in Project 2019 (Online Desktop Client)
- Using & Formatting Gantt Charts in Project 2019 (Online <br>Desktop Client)
- Saving & Exporting Projects in Project 2019 (Online Desktop Client)
- Creating & Organizing Tasks in Project 2019 (Online Desktop Client)
- Setting Up Projects in Project 2019 (Online Desktop Client)
- Managing Tasks in Project 2019 (Online Desktop Client)
- Opening & Navigating the Application in Project 2019 (Online Desktop Client)
- Strategically Focused Project Management
- Capturing, Analyzing, and Using Project Lessons Learned
- Ethical Standards and PMI® Core Values
- Ethics and Project Management
- Communication, Changes & Documentation
- Resource & Risk Planning
- Controlling Project Work & Closing
- Scope, Schedule, & Cost Planning
- Project Selection & Initiation
- Taking Final Steps to Bring a Project to its Close
- Navigating through Changes and Conflicts in Projects
- Creating a Project Schedule and Budget
- Managing a Project to Minimize Risk and Maximize Quality
- New Project Manager Essentials
- Defining a Project Scope and Team
- Developing and Supporting an Agile Mindset
- Best Practices for Digital Transformation
- Embracing a Customer-obsessed Mentality
- Serving Digital Customers with Omnichannel
- Understanding Approaches to Social Media Communication
- Keeping Your Skill Set Current in the Digital Economy
- Shaping the Customer Experience across Digital and Physical Channels
- Achieving Digital Dexterity
- Enhancing the Customer Experience with HCI
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Managing Your Corporate Reputation Online
- Understanding the Digital Customer
- Expert Insights on Social Media Marketing
- Helping Customers Find You
- Expert Insights on Managing Risk
- Effective Digital Community Management
- Assessing Your Organization's Risks
- Responding Effectively to Risks
- Identifying Risks in Your Organization
- Reaching Customers Digitally
- Digital Transformation Insights: Marketing, Sales & Engineering Functions
- Design Thinking for Innovation: Defining Opportunities
- Framing Opportunities for Effective Data-driven Decision Making
- Communicating Effectively with Customers
- Writing and Preparing an Effective Speech
- Motivating Action with a Compelling and Data-driven Story
- Writing Skills for Public Relations
- Strategies for the Modern Public Relations Professional
- Telling a Business Story
- Beat Procrastination by Boosting Your Creativity and Drive
- Unleashing Personal and Team Creativity
- Expert Insights on Creative Thinking & Brainstorming
- Developing a Team of Creative Gurus
- Expanding Your Digital Mindset
- Verifying and Building on Creative Ideas
- Brainstorming Series
- Steps to Creativity Series
- Assessing Digital Challenges and Risks
- Creating Effective Social Customer Service
- Social Media and Social Selling
- Expert Insights on Digital Marketing
- Building a Digital Market via Websites and Email
- Embracing the Digital Opportunity
- Competitive Marketing Strategies: Analyzing Your Organization
- Traditional and Online Distribution and Ethics in the Marketing Mix
- Product, Pricing, and Promotion in the Marketing Mix
- The Basics of Marketing
- The People and Planning in Marketing
- Cultivating a Passion for Learning in Yourself and Others
- Becoming a Continuous Learner
- How to Learn Effectively
- Expert Insights on Continuous Learning
- Expert Insights on Networking & Building Relationships
- The Four Tendencies: Understand Yourself For Improvement
- Expert Insights on Collaboration
- Establishing Self-confidence for Life
- Uncovering and Utilizing Your Talents and Skills
- Self-improvement for Lifelong Success
- Building Rapport with Your Boss
- Being an Effective Team Member
- Cultivating Relationships with Your Peers
- Becoming an Accountable Professional
- Becoming Your Own Best Boss
- Building Your Professional Network
- Expert Insights on Listening
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Do We Have A Failure to Communicate?
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Trust Building through Effective Communication
- Exploring Business Process Automation
- The Art and Science of Communication
- Organizing Your E-mail
- Making an Impact with Non-verbal Communication
- Six Sigma Techniques for Improvement
- Getting Email Right Series
- Improving Your Reading Speed and Comprehension
- Managing for Operational Excellence
- Applying Value Stream Mapping in Lean Business
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Understanding and Raising Analytics Maturity
- Expert Insights on Data Analytics
- Enabling Business Process Improvement
- Using Lean to Reduce Waste and Streamline Value Flow
- Using Lean to Improve Flow and Pull
- Data and Analytics Technologies at Work
- Basic Analytical Methods
- Organizing Business Data with Data Modeling
- Analytics Literacy for Business Professionals
- Choosing and Using the Best Solution
- Outwitting Your Cognitive Bias
- Defining Alternative Solutions to a Problem
- Getting to the Root of a Problem
- Using Lean to Perfect Organizational Processes
- Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
- Optimizing Operations Using Demand Forecasting and Capacity Management
- Operations Management Functions and Strategies
- Inventory Management: Aligning Inventory with Production and Demand
- Strategic Product and Service Management
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- Emmanuel Templa's Transcript
- Emmanuel Templa's Wallet
- About Accredible