25.9.2
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HF
Heidylyn Fernandez
186 Credentials
1 Issuer
Listening Even When It's Difficult to Listen
Listening Even When it's Difficult to Listen
COURSE
COMPLETION
Listening Even When It's Difficult to Listen
October 14, 2021
Skillsoft
Using Active Listening in Workplace Situations
Using Active Listening in Workplace Situations
COURSE
COMPLETION
Using Active Listening in Workplace Situations
October 14, 2021
Skillsoft
Communication Skills
Communication Skills
TRACK
COMPLETION
®
Communication Skills
October 14, 2021
Skillsoft
Expert Insights on Listening
Expert Insights on Listening
COURSE
COMPLETION
Expert Insights on Listening
October 13, 2021
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
October 13, 2021
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
October 13, 2021
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
October 13, 2021
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
October 13, 2021
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COURSE
COMPLETION
Designing a Customer Service Strategy
October 13, 2021
Skillsoft
Basics of Customer Service
Basics of Customer Service
TRACK
COMPLETION
®
Basics of Customer Service
October 13, 2021
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
October 2, 2021
Skillsoft
Providing On-site Customer Service
Providing On-site Customer Service
COURSE
COMPLETION
Providing On-site Customer Service
October 2, 2021
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
October 2, 2021
Skillsoft
Expert Insights on Call Center Operations Management
Expert Insights on Call Center Operations Management
COURSE
COMPLETION
Expert Insights on Call Center Operations Management
October 2, 2021
Skillsoft
Cloning & Editing
Cloning & Editing
COURSE
COMPLETION
Cloning & Editing
October 1, 2021
Skillsoft
Paths & Techniques
Paths & Techniques
COURSE
COMPLETION
Paths & Techniques
October 1, 2021
Skillsoft
