25.12.6

Transcript

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Date of Download:

June 15, 2025

Credentials

Name	Website	Issued On
Event, Incident, and Problem Management.	www.skillsoft.com	Jan 25, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Jan 24, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jan 24, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Jan 18, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Dec 26, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Aug 29, 2022
Basic Analytical Methods.	www.skillsoft.com	Aug 29, 2022
Conducting an Effective Hiring Interview.	www.skillsoft.com	May 13, 2022
Remaining Tactful and Diplomatic under Pressure.	www.skillsoft.com	Oct 11, 2021
Developing Emotional Intelligence.	www.skillsoft.com	Sep 29, 2021
Recognizing and Addressing Micro-behaviors in the Workplace.	www.skillsoft.com	Sep 29, 2021
Business Reporting: Getting Started with Power BI Desktop for Data Analysis.	www.skillsoft.com	May 19, 2021
Graph & Charts.	www.skillsoft.com	Mar 5, 2021
Service Configuration & Management.	www.skillsoft.com	Feb 3, 2021
ITIL® Service Operation Processes.	www.skillsoft.com	Feb 1, 2021
ITIL® Service Design Processes.	www.skillsoft.com	Jan 29, 2021