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- User Authentication
- Janeilyn Mendoza Del Rosario's Credentials
- Janeilyn Mendoza Del Rosario's Wallet
- Event, Incident, and Problem Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Key Concepts of Service Management
- Basic Analytical Methods
- Conducting an Effective Hiring Interview
- Remaining Tactful and Diplomatic under Pressure
- Developing Emotional Intelligence
- Recognizing and Addressing Micro-behaviors in the Workplace
- Business Reporting: Getting Started with Power BI Desktop for Data Analysis
- Graph & Charts
- Service Configuration & Management
- ITIL® Service Operation Processes
- ITIL® Service Design Processes
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: Introduction
- Janeilyn Mendoza Del Rosario's Transcript
- Janeilyn Mendoza Del Rosario's Wallet
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