25.10.20

Transcript

Name:

Date of Download:

May 23, 2025

Credentials

Name	Website	Issued On
Creating a Project Schedule and Budget.	www.skillsoft.com	Aug 26, 2024
New Project Manager Essentials.	www.skillsoft.com	Aug 5, 2024
Defining a Project Scope and Team.	www.skillsoft.com	Aug 5, 2024
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Jul 31, 2024
Designing a Customer Service Strategy.	www.skillsoft.com	Jul 31, 2024
Facing Confrontation in Customer Service.	www.skillsoft.com	Jul 30, 2024
Providing Effective Internal Customer Service.	www.skillsoft.com	Jul 30, 2024
Providing Telephone Customer Service.	www.skillsoft.com	Jul 29, 2024
Rapport Building in Customer Service.	www.skillsoft.com	Jul 29, 2024
Providing On-site Customer Service.	www.skillsoft.com	Jul 29, 2024
Customer Service: Strengthening Your Service Skills.	www.skillsoft.com	Jul 29, 2024
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Jul 26, 2024
Customer Service: Becoming a Chat Agent Star.	www.skillsoft.com	May 23, 2024
Customer Service: Discovering Customer Needs.	www.skillsoft.com	May 22, 2024
Communicating Effectively with Customers.	www.skillsoft.com	May 22, 2024
Interacting with Customers.	www.skillsoft.com	May 22, 2024