Jonathan Norcutt

Creating a Project Schedule and Budget

COURSE

COMPLETION

New Project Manager Essentials

COURSE

COMPLETION

Defining a Project Scope and Team

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

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COMPLETION

Designing a Customer Service Strategy

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COMPLETION

Facing Confrontation in Customer Service

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COMPLETION

Providing Effective Internal Customer Service

COURSE

COMPLETION

Providing Telephone Customer Service

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COMPLETION

Rapport Building in Customer Service

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COMPLETION

Providing On-site Customer Service

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COMPLETION

Customer Service: Strengthening Your Service Skills

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

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COMPLETION

Customer Service: Becoming a Chat Agent Star

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COMPLETION

Customer Service: Discovering Customer Needs

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COMPLETION

Communicating Effectively with Customers

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COMPLETION

Interacting with Customers

COURSE

COMPLETION