Kesharra Mackey

Leading in the Age of Generative AI

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COMPLETION

Generative AI and Its Impact to Everyday Business

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COMPLETION

Devising a Winning Recruitment Strategy

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COMPLETION

Customer Service: Interpreting Customers’ Service Priorities

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COMPLETION

Facing Confrontation in Customer Service

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COMPLETION

Expert Insights on Essential Customer Service Skills

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COMPLETION

Providing Telephone Customer Service

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COMPLETION

Rapport Building in Customer Service

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COMPLETION

Providing On-site Customer Service

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COMPLETION

Dealing with Customer Service Incidents and Complaints

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COMPLETION

Customer Service: Strengthening Your Service Skills

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

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COMPLETION

Customer Service: Becoming a Chat Agent Star

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COMPLETION

Taking Action to Empower Employees

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COMPLETION

Expert Insights on Call Center Operations Management

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COMPLETION

Customer Service: Fostering a Service Mindset

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COMPLETION