Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Kesharra Mackey's Credentials
- Kesharra Mackey's Wallet
- Leading in the Age of Generative AI
- Generative AI and Its Impact to Everyday Business
- Devising a Winning Recruitment Strategy
- Customer Service: Interpreting Customers’ Service Priorities
- Facing Confrontation in Customer Service
- Expert Insights on Essential Customer Service Skills
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Strengthening Your Service Skills
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Becoming a Chat Agent Star
- Taking Action to Empower Employees
- Expert Insights on Call Center Operations Management
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Generating Effective Solutions
- Ethics and Project Management
- Customer Service: Engaging with Customers
- Becoming an Effective Cross-functional Team Member
- Effectively Directing and Delegating as a Manager
- Customer Service: Adapting to Your Customers' Cues
- Communicating Effectively with Customers
- Interacting with Customers
- Building Customer Relationships in a Virtual Environment
- Advancing DEI with Agility
- Adopting New Leadership Mindsets to Drive DEI
- Activating DEI Culture Shifts
- Embracing the Power of Diversity and Inclusion featuring Special Olympics
- Great Leaders Must Be Inclusive featuring Special Olympics
- Kesharra Mackey's Transcript
- Kesharra Mackey's Wallet
- About Accredible