25.8.20
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Luis Gustavo Lopes de Macedo
64 Credentials
1 Issuer
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
January 24, 2024
Skillsoft
Professional in Human Resources: Introduction to PHR® Exam
Professional in Human Resources: Introduction to PHR® Exam
COURSE
COMPLETION
Professional in Human Resources: Introduction to PHR® Exam
September 4, 2023
Skillsoft
Understanding the Digital Customer
Understanding the Digital Customer
COURSE
COMPLETION
Understanding the Digital Customer
August 29, 2023
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
August 22, 2023
Skillsoft
Shaping the Customer Experience across Digital and Physical Channels
Shaping the Customer Experience across Digital and Physical Channels
COURSE
COMPLETION
Shaping the Customer Experience across Digital and Physical Channels
August 22, 2023
Skillsoft
Creating Effective Social Customer Service
Creating Effective Social Customer Service
COURSE
COMPLETION
Creating Effective Social Customer Service
August 22, 2023
Skillsoft
Interacting with Customers
Interacting with Customers
COURSE
COMPLETION
Interacting with Customers
August 22, 2023
Skillsoft
Customer Service
Customer Service
TRACK
COMPLETION
®
Customer Service
August 22, 2023
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
August 11, 2023
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
August 10, 2023
Skillsoft
Expert Insights on Performance Management & Measurement
Expert Insights on Performance Management & Measurement
COURSE
COMPLETION
Expert Insights on Performance Management & Measurement
August 10, 2023
Skillsoft
Measuring Outcomes and Using KPIs
Measuring Outcomes and Using KPIs
COURSE
COMPLETION
Measuring Outcomes and Using KPIs
August 10, 2023
Skillsoft
Achieving Customer-centric Design with User Personas
Achieving Customer-centric Design with User Personas
COURSE
COMPLETION
Achieving Customer-centric Design with User Personas
August 10, 2023
Skillsoft
Building Career Development Programs and Succession Planning
Building Career Development Programs and Succession Planning
COURSE
COMPLETION
Building Career Development Programs and Succession Planning
August 10, 2023
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
August 10, 2023
Skillsoft
Enhancing the Customer Experience with HCI
Enhancing the Customer Experience with HCI
COURSE
COMPLETION
Enhancing the Customer Experience with HCI
August 9, 2023
Skillsoft
