25.10.20

Transcript

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Date of Download:

May 22, 2025

Credentials

Name	Website	Issued On
Leadership Transitions: Becoming a Frontline Manager.	www.skillsoft.com	Oct 26, 2022
Getting What You Expect from Your Delegate.	www.skillsoft.com	Oct 26, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 26, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 26, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 26, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 26, 2022
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Oct 26, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 26, 2022
Choosing and Preparing Your Delegate.	www.skillsoft.com	May 4, 2022
Effectively Directing and Delegating as a Manager.	www.skillsoft.com	May 4, 2022
Taking Your Team to the Next Level with Delegation.	www.skillsoft.com	Apr 20, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Apr 7, 2022
Expert Insights on Delegation.	www.skillsoft.com	Apr 7, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jan 24, 2022
CompTIA A+ 220-1001: Networking.	www.skillsoft.com	Dec 17, 2020
Introduction to Bitcoin.	www.skillsoft.com	Dec 17, 2020