25.8.20
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MM
Michele Merla
27 Credentials
1 Issuer
Clarity and Conciseness in Business Writing
Clarity and Conciseness in Business Writing
COURSE
COMPLETION
Clarity and Conciseness in Business Writing
August 10, 2023
Skillsoft
Outwitting Your Cognitive Bias
Outwitting Your Cognitive Bias
COURSE
COMPLETION
Outwitting Your Cognitive Bias
August 9, 2023
Skillsoft
Building Up Your Emotional Intelligence
Building Up Your Emotional Intelligence
COURSE
COMPLETION
Building Up Your Emotional Intelligence
August 9, 2023
Skillsoft
Managing Your Time So It Doesn’t Manage You
Managing Your Time So It Doesn’t Manage You
COURSE
COMPLETION
Managing Your Time So It Doesn’t Manage You
August 8, 2023
Skillsoft
Using Punctuation Marks
Using Punctuation Marks
COURSE
COMPLETION
Using Punctuation Marks
August 8, 2023
Skillsoft
Saving Time by Setting Goals
Saving Time by Setting Goals
COURSE
COMPLETION
Saving Time by Setting Goals
August 7, 2023
Skillsoft
Troublesome Words and Phrases: Usage Mistakes in Writing
Troublesome Words and Phrases: Usage Mistakes in Writing
COURSE
COMPLETION
Troublesome Words and Phrases: Usage Mistakes in Writing
August 7, 2023
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
July 12, 2023
Skillsoft
Providing On-site Customer Service
Providing On-site Customer Service
COURSE
COMPLETION
Providing On-site Customer Service
July 11, 2023
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COURSE
COMPLETION
Designing a Customer Service Strategy
July 11, 2023
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
June 9, 2023
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
June 9, 2023
Skillsoft
Customer Service: Strengthening Your Service Skills
Customer Service: Strengthening Your Service Skills
COURSE
COMPLETION
Customer Service: Strengthening Your Service Skills
June 8, 2023
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
May 25, 2023
Skillsoft
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
May 25, 2023
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
May 24, 2023
Skillsoft
