Paula Angeli Santos

Expert Insights on Motivating People

COMPLETION

COURSE

Designing a Customer Service Strategy

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COURSE

Facing Confrontation in Customer Service

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COURSE

Getting to the Root of a Problem

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COURSE

IT Security Fundamentals

COMPLETION

COURSE

Managing Motivation during Organizational Change

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COURSE

ITIL® Service Operation Concepts

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COURSE

ITIL® Service Operation Processes

COMPLETION

COURSE

Handling Team Conflict

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COURSE

Resolving Workplace Conflict

COMPLETION

COURSE

Controlling Conflict, Stress, and Time in Customer Service

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COURSE

Encouraging Team Communication and Collaboration

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COURSE

Effective Team Communication

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COURSE

Being an Effective Team Member

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COURSE

Developing Your Business Ethics

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COURSE

Gaining a Positive Perspective on Feedback

COMPLETION

COURSE