25.12.6
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RM
Richard Mattos
16 Credentials
1 Issuer
ITIL® 4 Foundation: Service Management Practices (Part 1)
ITIL® 4 Foundation: Service Management Practices (Part 1)
COURSE
COMPLETION
ITIL® 4 Foundation: Service Management Practices (Part 1)
March 24, 2025
Skillsoft
ITIL® 4 Foundation: Key Concepts
ITIL® 4 Foundation: Key Concepts
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts
March 24, 2025
Skillsoft
Organizing Your E-mail
Organizing Your E-mail
COURSE
COMPLETION
Organizing Your E-mail
March 19, 2025
Skillsoft
Editing and Proofreading Business Documents
Editing and Proofreading Business Documents
COURSE
COMPLETION
Editing and Proofreading Business Documents
March 19, 2025
Skillsoft
Sending E-mails to the Right People
Sending E-mails to the Right People
COURSE
COMPLETION
Sending E-mails to the Right People
March 19, 2025
Skillsoft
Improving Your Technical Writing Skills
Improving Your Technical Writing Skills
COURSE
COMPLETION
Improving Your Technical Writing Skills
March 19, 2025
Skillsoft
Writing Effective E-mails and Instant Messages
Writing Effective E-mails and Instant Messages
COURSE
COMPLETION
Writing Effective E-mails and Instant Messages
March 18, 2025
Skillsoft
Writing with a Professional Mindset
Writing with a Professional Mindset
COURSE
COMPLETION
Writing with a Professional Mindset
March 18, 2025
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
March 14, 2025
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
February 18, 2025
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
February 18, 2025
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
February 17, 2025
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
February 17, 2025
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
February 17, 2025
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
February 17, 2025
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
February 13, 2025
Skillsoft
