25.10.0

Transcript

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Date of Download:

May 10, 2025

Credentials

Name	Website	Issued On
Agile Project Planning.	www.skillsoft.com	Oct 24, 2023
Agile Principles and Methodologies.	www.skillsoft.com	Oct 23, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 14, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 13, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 13, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Oct 13, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 5, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 5, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Oct 4, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Oct 4, 2023
Expert Insights on Dealing with Conflict.	www.skillsoft.com	Aug 22, 2023
Establishing Team Goals and Responsibilities, and Using Feedback Effectively.	www.skillsoft.com	Aug 22, 2023
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Aug 22, 2023
Expert Insights on Time Management.	www.skillsoft.com	Aug 13, 2023
Expert Insights on Being a First-time Manager.	www.skillsoft.com	Aug 13, 2023
Cloud Basics.	www.skillsoft.com	Aug 13, 2020