25.9.12

Transcript

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Date of Download:

May 4, 2025

Credentials

Name	Website	Issued On
Release, Service Level, and Availability Management.	www.skillsoft.com	Jan 27, 2022
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jan 26, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Jan 24, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Jan 21, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Jan 21, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jan 21, 2022
Coaching Techniques That Inspire Coachees to Action.	www.skillsoft.com	Aug 9, 2021
Building the Foundation for an Effective Team.	www.skillsoft.com	Aug 5, 2021
The Reality of Being a First-time Manager.	www.skillsoft.com	Jun 24, 2021
Leading Others through Conflict.	www.skillsoft.com	Jun 24, 2021
Handling Team Conflict.	www.skillsoft.com	May 25, 2021
Becoming an Emotionally Intelligent Leader.	www.skillsoft.com	Apr 28, 2021
ITIL® 4 Foundation: The Service Value System.	www.skillsoft.com	Feb 17, 2021
ITIL® 4 Foundation: Key Concepts.	www.skillsoft.com	Feb 15, 2021
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Feb 12, 2021
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Feb 11, 2021