25.9.5
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Roberto Graziani

5 Credentials1 Issuer

Transcript

Name:
Date of Download:
April 29, 2025

Credentials

Name
Website
Issued On
The Service Value Chain and General Management Practices.
 www.skillsoft.com Aug 19, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.
 www.skillsoft.com Aug 18, 2022
Key Concepts and the Four Dimensions of Service Management.
 www.skillsoft.com Aug 17, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.
 www.skillsoft.com Aug 16, 2022
ITIL® 4 Foundation: Introduction.
 www.skillsoft.com Aug 16, 2022