25.12.5

Transcript

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Date of Download:

June 9, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Sep 28, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Sep 28, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Sep 27, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Sep 26, 2022
Techniques for Big Data Analytics.	www.skillsoft.com	Sep 21, 2022
Data Analytics for Managers.	www.skillsoft.com	Sep 21, 2022
Marketing in the Digital World.	www.skillsoft.com	Sep 15, 2022
Customer Service in a Digital World.	www.skillsoft.com	Sep 15, 2022
Exploring Customer Journey Mapping.	www.skillsoft.com	Sep 15, 2022
Achieving Customer-centric Design with User Personas.	www.skillsoft.com	Sep 15, 2022
Shaping the Customer Experience across Digital and Physical Channels.	www.skillsoft.com	Sep 14, 2022
Enhancing the Customer Experience with HCI.	www.skillsoft.com	Sep 13, 2022
Serving Digital Customers with Omnichannel.	www.skillsoft.com	Sep 9, 2022
Understanding the Digital Customer.	www.skillsoft.com	Sep 9, 2022
Embracing a Digital Mindset.	www.skillsoft.com	Sep 8, 2022
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	Sep 8, 2022