Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Salvador Navarro's Credentials
- Salvador Navarro's Wallet
- Release, Service Level, and Availability Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- Data Analytics for Managers
- Techniques for Big Data Analytics
- Customer Service in a Digital World
- Marketing in the Digital World
- Achieving Customer-centric Design with User Personas
- Exploring Customer Journey Mapping
- Shaping the Customer Experience across Digital and Physical Channels
- Enhancing the Customer Experience with HCI
- Understanding the Digital Customer
- Serving Digital Customers with Omnichannel
- Embracing a Digital Mindset
- Developing and Supporting an Agile Mindset
- Embracing a Customer-obsessed Mentality
- Digital Challenges and Risks
- Expert Insights on Managing Risk
- Cultivating a Passion for Learning in Yourself and Others
- Responding Effectively to Risks
- Keeping Your Skill Set Current in the Digital Economy
- Achieving Digital Dexterity
- Best Practices for Digital Transformation
- Identifying Risks in Your Organization
- Key Concepts and the Four Dimensions of Service Management
- Assessing Your Organization's Risks
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Data Nuts & Bolts: Fundamentals of Data
- Big Data Fundamentals
- Big Data Concepts: Big Data Essentials
- Digital Marketing through Websites and Email
- Expert Insights on Digital Marketing
- Effective Digital Community Management
- Understanding Approaches to Social Media Communication
- Expert Insights on Social Media Marketing
- Managing Your Corporate Reputation Online
- Social Selling using Social Media
- Traditional and Online Distribution and Ethics in the Marketing Mix
- The Basics of Marketing
- Framing Opportunities for Effective Data-driven Decision Making
- Design Thinking for Innovation: Defining Opportunities
- Digital Opportunities
- Digital Transformation Insights: Marketing, Sales & Engineering Functions
- Helping Customers Find You
- Reaching Customers Digitally
- Big Data Concepts: Getting to Know Big Data
- Assessing Digital Challenges and Risks
- Expanding Your Digital Mindset
- ITIL® 4 Foundation: Key Concepts of Service Management
- Creating Effective Social Customer Service
- Embracing the Digital Opportunity
- Building a Digital Market via Websites and Email
- Social Media and Social Selling
- ITIL® 4 Foundation: Introduction
- Salvador Navarro's Transcript
- Salvador Navarro's Wallet
- About Accredible