25.14.29
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Swagata Sarker
31 Credentials
1 Issuer
Key Accounting Concepts and Principles
Key Accounting Concepts and Principles
COURSE
COMPLETION
Key Accounting Concepts and Principles
July 19, 2023
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
June 23, 2023
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
June 22, 2023
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
June 21, 2023
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
June 21, 2023
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
June 20, 2023
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
May 4, 2023
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
April 12, 2023
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
April 5, 2023
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
March 29, 2023
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
March 29, 2023
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
March 29, 2023
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
March 29, 2023
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
March 28, 2023
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
March 28, 2023
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
March 28, 2023
Skillsoft
