25.10.19
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Tiago Panizzi
29 Credentials
1 Issuer
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
April 9, 2022
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
April 9, 2022
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
April 9, 2022
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
April 9, 2022
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
April 9, 2022
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
April 9, 2022
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
April 9, 2022
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
April 9, 2022
Skillsoft
Leading through Problem Solving and Decision Making
Leading through Problem Solving and Decision Making
COURSE
COMPLETION
Leading through Problem Solving and Decision Making
December 21, 2021
Skillsoft
Embracing a Customer-obsessed Mentality
Embracing a Customer-obsessed Mentality
COURSE
COMPLETION
Embracing a Customer-obsessed Mentality
December 21, 2021
Skillsoft
Saving Time by Setting Goals
Saving Time by Setting Goals
COURSE
COMPLETION
Saving Time by Setting Goals
December 21, 2021
Skillsoft
Advanced Scrum for Project Management
Advanced Scrum for Project Management
COMPLETION
COURSE
Advanced Scrum for Project Management
December 11, 2020
Skillsoft
Agile Principles and Methodologies
Agile Principles and Methodologies
COMPLETION
COURSE
Agile Principles and Methodologies
December 10, 2020
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COMPLETION
COURSE
ITIL® 4 Foundation: Introduction
November 12, 2020
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
October 15, 2020
Skillsoft
Make The Time You Need: Get Organized
Make The Time You Need: Get Organized
COMPLETION
COURSE
Make The Time You Need: Get Organized
October 15, 2020
Skillsoft
