Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Tiago Panizzi's Credentials
- Tiago Panizzi's Wallet
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Leading through Problem Solving and Decision Making
- Embracing a Customer-obsessed Mentality
- Saving Time by Setting Goals
- Advanced Scrum for Project Management
- Agile Principles and Methodologies
- ITIL® 4 Foundation: Introduction
- Controlling Conflict, Stress, and Time in Customer Service
- Make The Time You Need: Get Organized
- Using Communication Strategies to Bridge Cultural Divides
- Aligning Goals and Priorities To Manage Time
- Using Lean to Perfect Organizational Processes
- Expert Insights on Critical Thinking
- Difficult People: Strategies to Keep Everyone Working Together
- Thinking Strategically as a Manager
- Polishing Your Skills for Excellent Customer Service
- Becoming More Professional through Business Etiquette
- Developing a Personal Accountability Framework
- Expert Insights on Coaching
- Managing Employee Development
- Business Analysis Professional Effectiveness Competencies
- The Essential Role of the Agile Product Owner
- Tiago Panizzi's Transcript
- Tiago Panizzi's Wallet
- About Accredible