Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Alina Wojczak's Credentials
- Alina Wojczak's Wallet
- Viewing the Big Picture Strategically
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Strategic Management: Creating & Sustaining Competitive Advantage, 9-11 & 14-16 June 2021
- Designing a Customer Service Strategy
- Alina Wojczak's Transcript
- Alina Wojczak's Wallet
- About Accredible