Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Deepak Singh's Credentials
- Deepak Singh's Wallet
- GenAI Academy: White Belt
- Using AI to Improve the Employee Experience
- AI in the Workplace
- Final Exam: Lean Six Sigma Black Belt
- Power BI Bootcamp: Session 3 Replay (Sept 2023)
- Intermediate/Advanced Power BI Bootcamp: Session 4 Replay (October 2023)
- Introduction to Power BI Bootcamp: Session 4 Replay (June 2024)
- Intermediate/Advanced Power BI Bootcamp: Session 1 Replay (April 2024)
- Generative AI and Its Impact to Everyday Business
- Planning Stakeholder Engagement (PMBOK® Guide Sixth Edition)
- Mastering Digital Transformation
- Estimating Agile Project Work (2021 Update)
- Supporting Agile Team Performance (2021 Update)
- Understanding Agile Fundamentals (2021 Update)
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Agile Principles and Methodologies
- Leadership Transitions: Becoming a Frontline Manager
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Key Concepts and the Four Dimensions of Service Management
- Leading the Team (2021 Update)
- Managing a Project to Minimize Risk and Maximize Quality
- Creating a Project Schedule and Budget
- Defining a Project Scope and Team
- Project Management Introduction (PMBOK® Guide Sixth Edition)
- Your Role in Workplace Diversity
- Moving from Bias to Inclusion in a DEI Journey
- Using Communication Strategies to Bridge Cultural Divides
- Take a Deep Breath and Manage Your Stress
- WCAG 2.0 Accessibility Standards
- Women in Leadership: Moving Beyond Gender Roles as a Leader
- Leading Inclusively Leadercamp: Session Replay
- Women in Leadership: Building Your Infrastructure for Leadership
- Understanding Bias in Data Bootcamp: Session 1 Replay
- Truth, Hope, and Equity in a Disrupted World: Session Replay
- Removing Systemic Bias from Organizational Culture: Session Replay
- Outwitting Your Cognitive Bias
- Leading across Cultures
- Maintaining a Cohesive Multigenerational Workforce
- Embracing Allyship Leadercamp: Session Replay
- Expert Insights on Managing Across Generations
- Expert Insights on Managing a Culturally Diverse Team
- How to Manage Difficult Conversations
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Leadership Insights on Developing Women Leaders
- Introduction to Web Accessibility
- HTML5 & Accessibility
- Expert Insights on Establishing a Positive Work Culture
- Accessibility & Design
- Authoring Tool Accessibility Guidelines (ATAG)
- Clarity and Conciseness in Business Writing
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Essential Customer Service Skills
- Communicating Effectively with Customers
- Interacting with Customers
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Expert Insights on Negotiation
- Negotiating the Best Solution
- The First Steps in Negotiating
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Getting Email Right Series
- How Culture Impacts Communication
- Building Your Presentation
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Abbreviating, Capitalizing, and Using Numbers
- Presenting Virtually
- Getting the Details Right: Spelling Basics
- Taking Effective and Professional Notes
- Become a Great Listener
- Controlling Conflict, Stress, and Time in Customer Service
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Improving Your Reading Speed and Comprehension
- Expert Insights on Listening
- Contributing as a Virtual Team Member
- The Art and Science of Communication
- Expert Insights on Time Management
- Becoming a DEI Ally and Agent for Change
- Adopting an Inclusion Mindset at Work
- Acting with Diplomacy and Tact
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Workplace Diversity, Equity, and Inclusion in Action
- Elisa Vincent on Demystifying The E in DEI
- Six Sigma Measurement System Analysis
- Lean Tools and FMEA
- Six Sigma Control Tools and Documentation
- Classifying and Collecting Data
- Basic Six Sigma Statistics
- Six Sigma: Project Management Basics
- Six Sigma: Metrics
- Six Sigma: Identifying Projects
- Expert Insights on Creativity, Problem Solving, and Service
- Six Sigma and Lean: Foundations and Principles
- Six Sigma: Quality Tools
- Six Sigma: Team Basics, Roles, and Responsibilities
- Data Analysis and Root Cause Analysis in Six Sigma
- Six Sigma Correlation, Regression, and Hypothesis Testing
- Six Sigma Techniques for Improvement
- Bridging the Diversity Gap
- Leading Diversity
- Leadership Insights on Leading Diversity
- The Solution Evaluation Knowledge Area
- The Requirements Life Cycle Management Knowledge Area
- Business Analysis Professional Effectiveness Competencies
- Business Analysis Activities and Tools
- Business Analysis Overview
- Business Analysis Analytical Techniques
- Perspectives for Effective Business Analysis
- Data Visualization and Storytelling Bootcamp: Session 1 Replay
- Google Chart Tools: Advanced Visuals with Charts
- Google Chart Tools: Basic Charts
- Google Chart Tools: Interacting with Charts
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Introduction
- Managing for Operational Excellence
- Applying Value Stream Mapping in Lean Business
- Using Lean to Perfect Organizational Processes
- Using Lean to Reduce Waste and Streamline Value Flow
- Using Lean to Improve Flow and Pull
- Database Design Fundamentals
- Big Data Interpretation
- Big Data Fundamentals
- Enabling Business Process Improvement
- Embracing Agile at Scale
- Deepak Singh's Transcript
- Deepak Singh's Wallet
- About Accredible