Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Delfina FRANCO's Credentials
- Delfina FRANCO's Wallet
- Making the Choice to Sell
- Strategic Thinking & Planning
- Viewing the Big Picture Strategically
- Cultivating Mentor Relationships
- Leadercamp on-demand: Managing Emotions in Teams
- Expert Reflections: Dispelling the Many Myths of Mentorship
- Sales Manager Journey
- Customer Service and Satisfaction
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Motivation and Performance
- Selling Skills
- Teambuilding and Management
- Strategies for Building a Cohesive Team
- Effective Team Communication
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Boosting Performance with the Employee Appraisal Process
- Leveraging the Power of Performance Management
- Coaching and Training a Sales Team
- Leading by Motivating
- Leading through Inspiration
- Building the Foundation for an Effective Team
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Developing a Successful Team
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- Customer Service: Generating Effective Solutions
- Leading in a Hybrid Workplace
- Leadercamp on-demand: Unified Leadership: Inspiring Meaningful Change
- Engaging and Challenging Your Top Performers
- Leadership Toolkit: Running a Team Debrief
- Leadercamp on-demand: Tips and Tricks from the Trenches of Innovation
- Advanced Agile: Leadership Techniques
- Advanced Agile: Software Development Concepts
- Agile Organizations: Building an Agile Culture
- Building Strong Client Relationships
- Negotiating Well and Going for the Close
- Building a Win-win Relationship with Your Manager
- Leading with Strategic Thinking
- Professional in Human Resources: Business Environment
- Gauging Your Leadership Performance
- Taking the Lead with Workplace Motivation and Engagement
- Effectively Directing and Delegating as a Manager
- Managing Employee Development
- Being a Fair and Caring Manager
- Assessing Your Organization's Potential for High Performance
- Working Collaboratively with Experts
- Developing an AI/ML Data Strategy: Data Analytics & Data Ethics
- Generative AI and Its Impact to Everyday Business
- Generative AI with Azure OpenAI
- Leveraging Generative AI for Business
- Developing an AI/ML Data Strategy: Aspects of a Robust AI Strategy
- Leveraging AI in Human Resources
- Planning for Skills Needs and Managing Performance
- Developing an AI/ML Data Strategy: The Data Analytics Maturity Model
- Developing an AI/ML Data Strategy: Building an AI-powered Workforce
- Organizational Success through Transformational HR
- Managing Your Company's Talent
- Cloud Computing and MLOps: Cloud and AI
- Unlocking Business Solutions with AI-Powered Analytics
- Psychological Safety Training
- Module 1: Set the stage
- Module 2: Invite Participation
- Module 3: Respond thoughtfully
- Module 4: Sustainment Session
- Leading in the Age of Generative AI
- Leading through the AI Disruption with Empathy
- Onboarding Excellence for HR Professionals
- Leadercamp on-demand: Leading with Generative AI
- Leadercamp on-demand: Servant Leadership
- Professional in Human Resources: Recruiting
- Conducting an Effective Hiring Interview
- Keeping Your Coachee Committed and Accountable
- Choosing and Preparing Your Delegate
- Ensuring Onboarding Success
- Developing Successful Coaching Relationships
- Scrum Master: Scrum Master & Coaching
- Fundamentals of AI & ML: Advanced Data Science Methods
- Track 1: Fundamentals of AI and ML
- Coaching for Success
- CAPM®: Project Tailoring
- Enhancing Hiring Decisions with Effective Applicant Screening
- Wellbeing Intelligence: A Skill Set for New World of Work, powered by MIT SMR
- Hiring for Diversity
- Transforming Talent Management
- Leadercamp on-demand: Active Leadership Series on Feedback and Coaching
- Exploring Digital Transformation in HR & Talent Development
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- Fundamentals of AI & ML: Foundational Data Science Methods
- Fundamentals of AI & ML: Metrics & Evaluation
- Leadership Insights on Coaching
- Leadercamp on-demand: Critical Thinking for Relational Leadership
- Leadercamp on-demand: Working in Harmony With All Personalities
- Leadercamp on-demand: Making Mentoring an Everyday Habit in Your Organization
- CAPM®: Project Management Key Concepts
- Leadercamp on-demand: Own Your Career, Own Your Life
- Responsible Use of AI
- Leadercamp on-demand: Coach and Grow Your Team
- Business Analysis Overview
- Using Strategic Thinking as a Manager
- AI in the Workplace
- Coaching Techniques That Inspire Coachees to Action
- Becoming Your Own Best Coach
- Creating a Coaching at Scale Program
- Building Your Emotional Intelligence as a Leader
- Customer Service: Strengthening Your Service Skills
- Leadercamp on-demand: The art of asking for help to get ahead in your career
- CISM 2022: Security Monitoring
- Leadership Insights on Leading with Values & Ethics
- How to Get Out of Your Own Way and Achieve Success
- Certified in Cybersecurity (CC): Security Governance, Policies, & Controls
- Certified in Cybersecurity (CC): Core Security Principles & Risk Management
- CISM 2022: Information Security Governance
- Set Your Workspace Up For Success
- Working with Data for Effective Decision Making
- Handling Team Conflict
- Problem Solving: Choosing and Implementing the Right Solution
- Working well with others
- Skills Builder - Teamwork
- Contributing to a group
- Improving a team
- Becoming an Effective Cross-functional Team Member
- Influencing a team
- Problem Solving: Generating Solutions
- Microsoft Security: Compliance Concepts & Methodologies
- Problem Solving: Defining and Stating the Problem
- Leadership Transitions: Moving into Middle Management
- Predictive Analytics: Predicting Sales & Customer Lifetime Value
- Percipio Manager Training
- Embrace Delegation as a Skill to Strengthen Remote Teams, powered by MIT SMR
- Psychological Safety: Building a Culture of Inclusion and Innovation
- ChatGPT & Its Practical Use Cases
- Creating a Personal Leadership Development Plan
- Implementing Governance Strategies
- Developing Personal Accountability
- Presenting Virtually
- Understanding Unconscious Bias
- Be Productive by Working Efficiently
- Developing a Plan to Further Your Career
- Planning Your Growth as a Leader
- Negotiating the Best Solution
- The First Steps in Negotiating
- Leadership Insights on Networking with your Peers
- Keeping Business Calls Professional
- Managing Leads, Opportunities & Accounts in Dynamics 365 for Sales
- Microsoft Security: Compliance, Information Protection, & Governance
- Managing Your Time So It Doesn’t Manage You
- Governance, Risk Management, and Compliance
- Reimagining the Sales Process with Generative AI
- Unconscious Bias for Managers
- Gender Allyship
- Gender Allyship
- Recognizing and Addressing Micro-behaviors in the Workplace
- Skills for Project Analysts: Negotiation Skills
- Expert Insights on Mentoring
- Expert Insights on Percipio from IVMF at Syracuse University
- Business Continuity Planning Bootcamp: Session 1 Replay
- Best Practices of vILT Bootcamp: Session 1 Replay
- Expert Insights on Being a First-time Manager
- Delfina FRANCO's Transcript
- Delfina FRANCO's Wallet
- About Accredible