Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Felika Harris's Credentials
- Felika Harris's Wallet
- Organizational Goals and Six Sigma
- Six Sigma Performance Metrics
- Six Sigma Data Classification, Sampling, and Collection
- Six Sigma Cycle-time Reduction and Kaizen Blitz
- FMEA and Design for Six Sigma
- Management and Planning Tools for Six Sigma
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Basics of Accounting for Non-financial Professionals
- Senior Professional in Human Resources: Compensation Management
- CISA 2022: Information Systems Auditing
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Understanding Implicit Biases
- Providing a Great Customer Experience
- Customer Empathy and Rapport Building
- Lean Principles in Six Sigma Projects
- Basic Six Sigma Statistics
- Manipulating PivotTable data in Excel 365
- Getting started with charts in Excel 365 (2023)
- Six Sigma: Metrics
- Six Sigma: Identifying Projects
- Six Sigma and Lean: Foundations and Principles
- Six Sigma Process Documentation and Analysis
- Leadercamp on-demand: Dealing with Change as Humans
- Discovering Copilot for Windows 11
- Developing Personal Accountability
- Developing a Mindset of Growth and Learning
- Key Concepts and the Four Dimensions of Service Management
- Making the Most of an Organizational Change
- Solve Problems Using Systems Thinking in the Workplace
- Getting to the Root of a Problem
- Optimizing Your Workplace Well-being
- Communicating Effectively with Customers
- Interacting with Customers
- Customer Service: Engaging with Customers
- Designing a Customer Service Strategy
- Customer Service: Discovering Customer Needs
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Interpreting Customers’ Service Priorities
- Take a Deep Breath and Manage Your Stress
- Forging Ahead with Perseverance and Resilience
- Customer Service: Adapting to Your Customers' Cues
- Building Customer Relationships in a Virtual Environment
- Forging Relationships with External Stakeholders
- Working Well with Others
- Enabling Business Process Improvement
- Key Accounting Concepts and Principles
- Getting the Details Right: Spelling Basics
- Using the Parts of Speech
- Conducting an Effective Hiring Interview
- Focusing on the Bottom Line as an Employee
- Overcoming Unconscious Bias in the Workplace
- Documents & Terminology
- Felika Harris's Transcript
- Felika Harris's Wallet
- About Accredible