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- User Authentication
- Maria Ramirez's Credentials
- Maria Ramirez's Wallet
- Managing for Operational Excellence
- Avoid Procrastination by Getting Organized Instead
- GenAI Academy: Yellow Belt Level 1
- Complete Guide to Excel 365: Working With Charts & Sparklines
- Complete Guide to Excel 365: Validating, Cleaning, & Performing Lookups on Data
- Maximize Your Productivity by Managing Time and Tasks
- Make The Time You Need: Get Organized
- Designing & Shaping email in Outlook 365
- Getting to the Root of a Problem
- Writing Effective E-mails and Instant Messages
- Communicating Effectively with Customers
- Customer Service: Engaging with Customers
- Dealing with Customer Service Incidents and Complaints
- Performing data calculations using formulas in Excel 365
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Microsoft 365 Fundamentals: Azure AD & Access Management
- Filtering and sorting data in Excel 365
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Taking Effective and Professional Notes
- Become a Great Listener
- Using Active Listening in Workplace Situations
- Contributing as a Virtual Team Member
- Being an Effective Team Member
- Strategies for Building a Cohesive Team
- Effective Team Communication
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Power Up: Turning on Your Self-starter Potential
- Keeping Business Calls Professional
- Developing a Mindset of Growth and Learning
- Comunicación efectiva con los clientes
- Communicating with Confidence
- Listening Even When It's Difficult to Listen
- Interacting with Customers
- Facing Confrontation in Customer Service
- Becoming a DEI Ally and Agent for Change
- Adopting an Inclusion Mindset at Work
- Configuring the Outlook Client in Outlook 365
- Navigating in a Desktop Environment in Windows 10 (Fall Creators Update)
- Configuring & Optimizing a System in Windows 10
- Conquering the Challenges of Public Speaking
- Desarrollo del liderazgo femenino
- Interacción con los clientes
- Principios y metodologías de Agile
- El rol fundamental del propietario de producto Ágil
- Expert Insights on Managing Across Generations
- Aprovechar las redes sociales para una comunicación persuasiva
- Desarrollar una mentalidad de crecimiento
- Liderar a su equipo a través del cambio
- Servicio de atención al cliente: Adaptarse a las señales de sus clientes
- Release, Service Level, and Availability Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Programación y supervisión de proyectos de Agile
- Key Concepts and the Four Dimensions of Service Management
- Forjar relaciones con los clientes en un entorno virtual
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Workplace Diversity, Equity, and Inclusion in Action
- How Culture Impacts Communication
- Women in Leadership: Moving Beyond Gender Roles as a Leader
- Leadership Insights on Leading Diversity
- Expert Insights on Managing a Culturally Diverse Team
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Planificar una presentación efectiva
- Maria Ramirez's Transcript
- Maria Ramirez's Wallet
- About Accredible