Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Matthew Horton's Credentials
- Matthew Horton's Wallet
- Influencing through Positive Leadership
- The First Steps in Negotiating
- Influencing without Authority
- Exploring Project Management, Then and Now (2021 Update)
- Creating a Project Schedule and Budget
- Defining a Project Scope and Team
- Business Execution: How Things Get Done
- New Project Manager Essentials
- Preparing and Implementing a Business Plan
- Budgeting, Scheduling & Planning
- Knowing When to Take Strategic Risks
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Creating & Saving Workbooks in Excel 2019 for Windows
- Capturing the Attention of Senior Executives
- Building Personal Power through Influence
- Managing up and Across with Influence and Persuasion
- MS Excel, MS Outlook, MS Word basics
- Administrative Assistant Journey
- Organizing Emails in Outlook 2019 <br>for Windows
- Calendar Tools in Outlook 2019<br> for Windows
- Editing Documents in Word 2019<br>for Windows
- Creating, Opening & Saving Documents in Word 2019 for Windows
- Financial Statement Analysis for Non-financial Professionals
- Office Management and Budgeting
- Comprehending Financials: A Guide to Financial Statements
- Basic Budgeting for Non-financial Professionals
- Positive Atmosphere: Establishing a Positive Work Environment
- Gaining Insight through Organizational Awareness
- Organizational Skills & Attention to Details
- Sharpening Your Focus to Stay on Track
- The Art of Staying Focused
- Maximize Your Productivity by Managing Time and Tasks
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Creating Well-constructed Sentences
- Research & Writing
- Getting the Details Right: Spelling Basics
- Abbreviating, Capitalizing, and Using Numbers
- Taking Effective and Professional Notes
- Administrative Support: Working in Partnership with Your Boss
- Administrative Support: Interacting Effectively with Colleagues
- Administrative Support: A Positive Professional Image
- Administrative Support: Developing Your Essential Skills
- Administrative Skills
- Uncovering and Utilizing Your Talents and Skills
- Managing Employee Development
- Learning for Agility
- Agile for All
- Keeping Your Skill Set Current in the Digital Economy
- Becoming a Continuous Learner
- How to Learn Effectively
- Cultivating a Passion for Learning in Yourself and Others
- Learning from Failure
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Shaping the Customer Experience across Digital and Physical Channels
- Achieving Customer-centric Design with User Personas
- Customer Feedback and Needs
- Exploring Customer Journey Mapping
- Embracing a Customer-obsessed Mentality
- Expert Insights on Managing Change
- Change Management
- Expert Insights on Leading Change
- Making Change Stick
- Moving Forward with Change Planning
- Facilitating Sustainable Change
- Managing Motivation during Organizational Change
- Estimating Agile Project Work (2021 Update)
- Understanding Agile Fundamentals (2021 Update)
- Leading Your Team through Change
- Agile Project Management
- Supporting Agile Team Performance (2021 Update)
- Agile Stakeholder Engagement and Team Development
- Agile Project Planning
- Agile Project Scheduling and Monitoring
- Agile Principles and Methodologies
- Developing and Supporting an Agile Mindset
- Building Agile Capabilities in Your Organization
- Product Management: Building a Product Roadmap and Agile Product Management
- Agile Basics
- Embracing Agile at Scale
- The Essential Role of the Agile Product Owner
- Cultivating Enterprise Agile
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Developing an Effective Business Case
- Problem Solving: Generating Solutions
- Assessing Organizational Risks
- Customer Service: Generating Effective Solutions
- Planning Meetings Fit for Purpose
- Using Strategic Thinking as a Manager
- Leading by Motivating
- Polishing Your Feedback Skills
- The Reality of Being a First-time Manager
- Building Innovation Cultures and Leaders
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Essential Customer Service Skills
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Matthew Horton's Transcript
- Matthew Horton's Wallet
- About Accredible