Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Mohit Sharma's Credentials
- Mohit Sharma's Wallet
- An Introduction to Generative AI
- Becoming a Continuous Learner
- How to Learn Effectively
- Keeping Your Skill Set Current in the Digital Economy
- Shaping the Customer Experience across Digital and Physical Channels
- Uncovering and Utilizing Your Talents and Skills
- Managing Employee Development
- Cultivating a Passion for Learning in Yourself and Others
- Learning from Failure
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- RAC Tuning
- Customer Service: Fostering a Service Mindset
- Estimating Agile Project Work (2021 Update)
- Supporting Agile Team Performance (2021 Update)
- Understanding Agile Fundamentals (2021 Update)
- Redefining Yourself After Organizational Change
- Making Change Stick
- Organizations Change So Get Ready
- Developing and Supporting an Agile Mindset
- Facilitating Sustainable Change
- Moving Forward with Change Planning
- Track 4: Agile Organization
- Agile for Software Development
- Embracing Agile at Scale
- Agile Organizations: DevOps & Agile
- Agile Organizations: Cloud for Agile Software Development
- Agile Organizations: Building an Agile Culture
- Agile Organizations: Agile Models & Scaling Agile
- The Essential Role of the Agile Product Owner
- Building Agile Capabilities in Your Organization
- Leading Your Team through Change
- Managing Motivation during Organizational Change
- Product Management: Building a Product Roadmap and Agile Product Management
- Cultivating Enterprise Agile
- Final Exam: Agile Organization
- Track 3: Software Development & Testing with Agile
- Development & Testing with Agile: Agile Self-organizing Teams
- Development & Testing with Agile: Team Meetings
- Development & Testing with Agile: Agile Methodologies in Software Development
- Development & Testing with Agile: Project Management
- Development & Testing with Agile: Extreme Programming
- Final Exam: Software Development and Testing with Agile
- Track 2: Software Requirements & Design with Agile
- Agile Software Projects: Software Requirements
- Agile Software Projects: Software Design
- Agile Software Projects: Estimation Methods
- Final Exam: Software Project Requirements & Design with Agile
- Track 1: Agile Foundations
- Agile Foundations: Scrum Methodology
- Final Exam: Agile Foundations
- Agile Foundations: Fundamentals
- Applying Scrum Development Practices
- Scrum Practices: Managing the Scrum Project
- Transitioning to Scrum
- Transition to Scrum: Agile Foundation to Scrum
- Managing a Database Instance
- Measuring SQL Performance
- Scaling Agile in Your Organization Bootcamp: Session 1 Replay
- Relational Database Concepts
- Recovery Configuration
- Scrum Foundation: Scrum Basics
- SELECT Statement, Expressions, & Operators
- Secure Backup
- Resource Management
- Core Commerce
- Tuning Instance Memory
- Google Associate Cloud Engineer: Google Cloud Platform Ecosystem
- SQL Developer
- SQL*Plus Commands
- User Security Features & Configuration
- SQL Diagnostics
- Tuning Problem SQL Statements
- SQL Tuning
- Tuning RMAN
- SQL Memory Usage Tuning
- Introduction to Performance Tuning
- Using Flashback Technologies
- Data Models
- Commerce Platform Overview
- Job Scheduling
- Maintaining SQL Performance
- Custom Properties & User Directory
- DSP Tag Library
- Configuring Multi Tenancy
- Database Transactions
- Connecting to & Configuring a Database Instance
- Importing & Exporting Data
- Database Maintenance
- Grid Infrastructure
- Implementing Performance Tuning
- Duplicating Databases
- High Availability
- Data Transportation
- Connectivity & Space Management
- Oracle Database Instance Overview
- Backup & Recovery Options
- Backing Up & Recovering Data
- ADDM & ASH
- Automatic Storage Management
- Automatic Workload Repository
- Working with SET Operators
- Working with Subqueries
- Assessing Recovery Requirements
- Auditing Features & Configuration
- Application Monitoring
- REST Web Services & Beans
- Working with Joins
- Working with DDL
- Undo Feature Overview
- Versioned and Hierarchal Repositories & Caching
- Repository Architecture
- Standard & Custom Components
- Transactions & Application Building
- Extending Oracle Commerce Applications
- Restricting Output
- Java Multi-Tenant Cloud Application Programming
- Recovery & Availability
- Form Handlers & Pipeline Architecture
- Forms Handlers & JSP
- Product Catalog & Profiles
- Repository API & Derived Properties
- RAC One Node
- Recovery After Loss
- Dynamo Servlet Beans & Server-side Java
- RAC Initialization Parameters
- Performing & Managing Backups
- Performing PITR
- Performance Tuning Summary
- Performance Tuning
- Data Conversion
- Data Manipulation Language
- Customizing Output
- Failure & Recovery Concepts
- Backup Strategies
- Configuring Flashback Technologies
- Aggregating Data
- Application Failover & Continuity
- Google Cloud Architect: Web Applications & Name Resolution
- Email & Calendar Management
- Group & OU Management
- Service Configuration & Management
- Security, Service, & Mobile Device Management
- Instance Creation
- Instance Management
- Google Cloud: Getting Started
- User Management
- Windows Server 2016 Identity: Active Directory Group Policy Settings
- Windows Server 2016 Identity: Active Directory Service Accounts & Policies
- Windows Server 2016 Identity: Active Directory Maintenance & Recovery
- Windows Server 2016 Identity: Active Directory Trusts & Sites
- Windows Server 2016 Identity: Active Directory Groups & Organizational Units
- Windows Server 2016 Identity: Active Directory Group Policy Processing
- Windows Server 2016 Identity: Active Directory Rights Management Services
- SQL Selecting, Ordering, & Filtering
- Essential System Services
- Advanced GNU & Unix Commands
- SQL Security Architecture
- SQL & Concurrency Concepts
- SQL Concepts & Queries
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ 220-1001: Storage Solutions
- CompTIA A+ 220-1001: Working with Peripheral Devices
- CompTIA A+ 220-1001: Troubleshooting
- CompTIA A+ 220-1001: Virtualization
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- CompTIA A+ 220-1001: Wireless Networking Protocols
- SQL Tables
- SQL Transaction Locks
- Advanced SQL Queries
- CompTIA A+ 220-1001: Power Supplies
- CompTIA A+ 220-1001: Network Types
- CompTIA A+ 220-1001: Networking Tools
- CompTIA A+ 220-1001: SOHO Devices
- CompTIA A+ 220-1001: Working with Motherboards, CPUs, & Add-On Cards
- CompTIA A+ 220-1001: Random Access Memory
- CompTIA A+ 220-1001: Printers
- CompTIA A+ 220-1001: Resolving Problems
- CompTIA A+ 220-1001: TCP & UDP ports
- CompTIA A+ 220-1001: Networking
- CompTIA A+ 220-1001: Implementing Network Concepts
- CompTIA A+ 220-1001: Cloud Computing
- CompTIA A+ 220-1001: Custom PC configuration
- CompTIA A+ 220-1001: Common Devices
- CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- CompTIA A+ 220-1001: Network Hosts
- CompTIA A+ 220-1001: Connectors
- CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
- Network Device Hardening
- Storage
- Unix Input, Output, & Piping
- Networking Devices
- Network Monitoring & Remote Access Methods
- Release, Service Level, and Availability Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Policies and Best Practices
- CompTIA A+ 220-1001: Basic Cable Types
- CompTIA A+ 220-1001: Accessories & Mobile Device Synchronization
- Ports, Protocols, & the OSI Model
- Network Topologies & Technologies
- Security Devices, Wireless Security, & Access Control
- Cloud Computing Fundamentals: Security
- Cloud Computing Fundamentals: Presence & Privacy
- Hybrid Cloud Architecture & Deployment: Adopting Migration Strategies
- Cloud Computing Fundamentals: Cloud Access Control
- Network Storage, Virtualization, & WAN Technologies
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Computing Fundamentals: Risk Management
- Cloud Computing Fundamentals: Considerations
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Moving to the Cloud
- Cloud Service Models & Benefits and Issues
- Agile Hybrid Approaches
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Orientation: Strategic Organizational Goals
- Business Strategy: Managing Organizational Value
- Troubleshooting Common Network Service Issues
- Agile Software Development: Agile Project Management Techniques
- Agile Project Planning
- Agile Principles and Methodologies
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Cloud Computing Fundamentals: Introduction
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Advanced Scrum for Project Management
- Agile Software Development: Agile Development Life Cycle
- Project Management: Scrum Framework for Software Development
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Windows Server 2016 Identity: Active Directory Accounts & Permissions
- Windows Server 2016 Identity: Active Directory Certificate Services
- Troubleshooting Methodology & Tools
- Troubleshooting Connectivity & Performance Issues
- GUIs & Configuration
- GNU & Unix Commands
- File Permissions & Links
- Windows Server 2016 Identity: Active Directory Domain Controllers
- Windows Server 2016 Identity: AD FS & Web Application Proxy
- Introduction to System Architecture
- Network Services Management
- Scripting & Administrative Tasks
- Package Management
- Networking Fundamentals
- Introduction to Devices & File Systems
- System Booting & Shutdown
- Linux Installation
- Users, Groups, & Environment Variables
- Windows Server 2016 Identity: Active Directory Group Policy Objects
- Windows Server 2016 Identity: Active Directory Group Policy Preferences
- Expert Insights on Customer Relationships
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Navigating Other People's Emotions
- Taking Effective and Professional Notes
- Controlling Conflict, Stress, and Time in Customer Service
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- How Culture Impacts Communication
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Expert Insights on Trust
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Essential Customer Service Skills
- Expert Insights on Ethics
- Expert Insights on Work/Life Balance
- Navigating Your Own Emotions
- Communicating Effectively with Customers
- Interacting with Customers
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- The Building Blocks of Building Trust
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Sending E-mails to the Right People
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Expert Insights on Email Productivity
- Organizing Your E-mail
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Getting Email Right Series
- Navigating the Workplace with Emotional Intelligence
- Capturing the Attention of Senior Executives
- Keeping Business Calls Professional
- Communicating with Confidence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- Expert Insights on Communication Essentials
- Mohit Sharma's Transcript
- Mohit Sharma's Wallet
- About Accredible