Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Naman Singhal's Credentials
- Naman Singhal's Wallet
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Shaping the Customer Experience across Digital and Physical Channels
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Redefining Yourself After Organizational Change
- Making Change Stick
- Organizations Change So Get Ready
- Facilitating Sustainable Change
- Managing Motivation during Organizational Change
- Moving Forward with Change Planning
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Change Management
- Customer Feedback and Needs
- Agile for All
- Estimating Agile Project Work (2021 Update)
- Supporting Agile Team Performance (2021 Update)
- Becoming a Continuous Learner
- How to Learn Effectively
- Understanding Agile Fundamentals (2021 Update)
- Keeping Your Skill Set Current in the Digital Economy
- Learning from Failure
- Developing and Supporting an Agile Mindset
- Building Agile Capabilities in Your Organization
- Leading Your Team through Change
- Uncovering and Utilizing Your Talents and Skills
- Managing Employee Development
- Product Management: Building a Product Roadmap and Agile Product Management
- Agile Project Management
- Agile Basics
- Learning for Agility
- Track 1: Agile Foundations
- Track 2: Software Requirements & Design with Agile
- Track 4: Agile Organization
- Track 3: Software Development & Testing with Agile
- Agile for Software Development
- Agile Organizations: DevOps & Agile
- Agile Organizations: Cloud for Agile Software Development
- Development & Testing with Agile: Agile Self-organizing Teams
- Agile Software Projects: Software Requirements
- Agile Foundations: Fundamentals
- Agile Foundations: Scrum Methodology
- Development & Testing with Agile: Team Meetings
- Agile Software Projects: Software Design
- Agile Organizations: Building an Agile Culture
- Agile Organizations: Agile Models & Scaling Agile
- Development & Testing with Agile: Agile Methodologies in Software Development
- Development & Testing with Agile: Project Management
- Agile Software Projects: Estimation Methods
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Development & Testing with Agile: Extreme Programming
- Final Exam: Agile Foundations
- Cultivating a Passion for Learning in Yourself and Others
- Cultivating Enterprise Agile
- Final Exam: Software Project Requirements & Design with Agile
- Final Exam: Software Development and Testing with Agile
- Final Exam: Agile Organization
- Scrum Practices: Managing the Scrum Project
- Transition to Scrum: Agile Foundation to Scrum
- Transitioning to Scrum
- Embracing Agile at Scale
- Applying Scrum Development Practices
- Scaling Agile in Your Organization Bootcamp: Session 1 Replay
- The Essential Role of the Agile Product Owner
- Scrum Foundation: Scrum Basics
- Windows 10: Manage Devices & Data
- Windows 10: Manage Updates
- Windows 10: Configure System & Data Recovery
- Windows 10: Configure Remote Connectivity
- Windows 10: Perform Post-Installation Configuration
- Managing Modern Desktops: Managing Updates
- Windows 10: Deployment
- Windows 10: Active Directory Management
- Managing Modern Desktops: Deploy & Update Applications
- Managing Modern Desktops: Dynamic Deployments
- Windows 10: Policy-Based Management
- Managing Modern Desktops: Monitoring Devices
- Managing Modern Desktops: Mobile Application Management
- Managing Modern Desktops: Device Authentication
- Managing Modern Desktops: Device Profiles
- Managing Modern Desktops: User Profiles
- Managing Modern Desktops: Upgrading Devices
- Managing Modern Desktops: Windows Defender
- Windows 10: Configure Networking
- Windows 10: Prepare for Deployment
- Managing Modern Desktops: Intune Device Enrollment
- Windows 10: Monitor & Manage Windows
- Windows Ink & Paint 3D
- Windows 10 Bootcamp: Session 3 Replay
- The New Interface & Features
- Using Microsoft Identity Management & BYOD Solutions
- Using Microsoft Cloud Services
- Windows Store, Security, & Edge
- Web Browsing & Cortana
- Managing Modern Desktops: Co-Management
- Managing Modern Desktops: Windows Autopilot
- Managing Modern Desktops: Conditional Access & Compliance
- Windows 10 Bootcamp: Session 1 Replay
- VM-based RDS
- Wearable Technology & UI/UX
- Installing App-V Server
- Windows 10 Bootcamp: Session 2 Replay
- Designing with Flexibility & Efficiency in Mind
- Introduction To UI/UX
- Exploring Chatbots
- Voice User Interfaces
- UI/UX for Chatbot & Voice Interface AIs
- Internet of Things & UI/UX
- Create & Deploy Application Packages
- Apps & Gaming
- VDI Infrastructure
- RemoteApps
- Content Design
- Session-based RDS
- Implementing Permissions, Shares, & Encryption in Windows
- Planning for Resilient Virtualized Apps
- Device Configuration & Data Access
- Device Configuration & Data Storage
- Data Management & Device Security
- Configuring New Features
- Windows 10 Bootcamp: Session 4 Replay
- App-V Client & Connection Groups
- App Virtualization & MAP Toolkit
- Deployment & Configuration
- Introduction
- Introduction
- Build Apps Using React: Introducing React for Web Applications
- OS Deployment Strategies: Maintaining & Managing Modern Systems
- Polishing Your Skills for Excellent Customer Service
- OS Deployment Strategies: Upgrading & Maintaining Systems
- Navigating Your Own Emotions
- Navigating Other People's Emotions
- Taking Effective and Professional Notes
- OS Deployment Strategies: Deploying Modern Systems
- Controlling Conflict, Stress, and Time in Customer Service
- Using Active Listening in Workplace Situations
- Facing Confrontation in Customer Service
- How Culture Impacts Communication
- Providing Telephone Customer Service
- The Building Blocks of Building Trust
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Configuring a Developer Machine
- Configuring Components
- Working with Forms
- Working with Flux
- Design Principles
- Navigation and Layout
- Design Guidelines and Patterns
- Techniques and Tools
- Web Development Concepts
- Deploying Office 2013 with App-V
- Router Configuration
- Agile Hybrid Approaches
- Value-driven Delivery: Delivering Value in Agile Projects
- Rapport Building in Customer Service
- Business Orientation: Strategic Organizational Goals
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Business Strategy: Managing Organizational Value
- Cloud Computing Fundamentals: Security
- Cloud Computing Fundamentals: Presence & Privacy
- Hybrid Cloud Architecture & Deployment: Adopting Migration Strategies
- Cloud Computing Fundamentals: Cloud Access Control
- Agile Software Development: Agile Project Management Techniques
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Computing Fundamentals: Considerations
- Moving to the Cloud
- Cloud Service Models & Benefits and Issues
- Cloud Computing Fundamentals: Introduction
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Cloud Computing Fundamentals: Risk Management
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Advanced Scrum for Project Management
- Agile Software Development: Agile Development Life Cycle
- Project Management: Scrum Framework for Software Development
- Agile Project Planning
- SQL Security Architecture
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- SQL & Concurrency Concepts
- CompTIA A+ 220-1001: Implementing Network Concepts
- CompTIA A+ 220-1001: Connectors
- SQL Concepts & Queries
- CompTIA A+ 220-1001: Network Types
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ 220-1001: Cloud Computing
- CompTIA A+ 220-1001: Storage Solutions
- CompTIA A+ 220-1001: Networking Tools
- CompTIA A+ 220-1001: Working with Peripheral Devices
- CompTIA A+ 220-1001: Custom PC configuration
- CompTIA A+ 220-1001: SOHO Devices
- CompTIA A+ 220-1001: Working with Motherboards, CPUs, & Add-On Cards
- CompTIA A+ 220-1001: Troubleshooting
- CompTIA A+ 220-1001: Random Access Memory
- CompTIA A+ 220-1001: Common Devices
- CompTIA A+ 220-1001: Virtualization
- CompTIA A+ 220-1001: Printers
- CompTIA A+ 220-1001: Basic Cable Types
- CompTIA A+ 220-1001: Resolving Problems
- CompTIA A+ 220-1001: TCP & UDP ports
- CompTIA A+ 220-1001: Accessories & Mobile Device Synchronization
- CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
- CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- CompTIA A+ 220-1001: Networking
- CompTIA A+ 220-1001: Wireless Networking Protocols
- Agile Principles and Methodologies
- CompTIA A+ 220-1001: Network Hosts
- Storage
- SQL Selecting, Ordering, & Filtering
- SQL Tables
- SQL Transaction Locks
- GUIs & Configuration
- GNU & Unix Commands
- File Permissions & Links
- Introduction to Devices & File Systems
- Advanced SQL Queries
- Networking Devices
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- Windows Server 2016 Identity: Active Directory Group Policy Settings
- Windows Server 2016 Identity: Active Directory Service Accounts & Policies
- Windows Server 2016 Identity: Active Directory Maintenance & Recovery
- Windows Server 2016 Identity: Active Directory Trusts & Sites
- Windows Server 2016 Identity: Active Directory Groups & Organizational Units
- Windows Server 2016 Identity: Active Directory Group Policy Processing
- Network Monitoring & Remote Access Methods
- Windows Server 2016 Identity: Active Directory Rights Management Services
- Network Device Hardening
- Introduction to System Architecture
- Network Services Management
- Scripting & Administrative Tasks
- Package Management
- Unix Input, Output, & Piping
- Essential System Services
- Networking Fundamentals
- Advanced GNU & Unix Commands
- System Booting & Shutdown
- Linux Installation
- Policies and Best Practices
- Network Topologies & Technologies
- Network Storage, Virtualization, & WAN Technologies
- Users, Groups, & Environment Variables
- Troubleshooting Common Network Service Issues
- Ports, Protocols, & the OSI Model
- Security Devices, Wireless Security, & Access Control
- Troubleshooting Methodology & Tools
- Troubleshooting Connectivity & Performance Issues
- CompTIA A+ 220-1001: Power Supplies
- Windows Server 2016 Identity: Active Directory Accounts & Permissions
- Windows Server 2016 Identity: Active Directory Domain Controllers
- Windows Server 2016 Identity: Active Directory Certificate Services
- Windows Server 2016 Identity: AD FS & Web Application Proxy
- Organizing Your E-mail
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Sending E-mails to the Right People
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Windows Server 2016 Identity: Active Directory Group Policy Objects
- Windows Server 2016 Identity: Active Directory Group Policy Preferences
- Expert Insights on Trust
- Expert Insights on Essential Customer Service Skills
- Interacting with Customers
- Listening Even When It's Difficult to Listen
- Editing and Proofreading Business Documents
- Expert Insights on Ethics
- Expert Insights on Email Productivity
- Expert Insights on Customer Relationships
- Communicating Effectively with Customers
- Getting Email Right Series
- Navigating the Workplace with Emotional Intelligence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Capturing the Attention of Senior Executives
- Keeping Business Calls Professional
- Expert Insights on Work/Life Balance
- Communicating with Confidence
- Trust Building through Effective Communication
- Expert Insights on Communication Essentials
- Naman Singhal's Transcript
- Naman Singhal's Wallet
- About Accredible