Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Paolo Cerin's Credentials
- Paolo Cerin's Wallet
- Making Change Stick
- Facilitating Sustainable Change
- Moving Forward with Change Planning
- Leading Your Team through Change
- Managing Motivation during Organizational Change
- Supporting Agile Team Performance (2021 Update)
- Agile Stakeholder Engagement and Team Development
- Building Agile Capabilities in Your Organization
- The Essential Role of the Agile Product Owner
- Expert Insights on Essential Customer Service Skills
- Cultivating Enterprise Agile
- Embracing Agile at Scale
- Leveraging the Power of Analogical Thinking
- Using Strategic Thinking to Consider the Big Picture
- Outwitting Your Cognitive Bias
- Reaching Efficient Solutions with Computational Thinking
- Choosing and Using the Best Solution
- Solve Problems Using Systems Thinking in the Workplace
- Communicating Effectively with Customers
- Getting to the Root of a Problem
- Providing Telephone Customer Service
- Defining Alternative Solutions to a Problem
- Polishing Your Skills for Excellent Customer Service
- Interacting with Customers
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Fostering a Service Mindset
- The Power of Communication
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Harnessing the Power of the Written Word
- Backup & Recovery: Business Continuity & Disaster Recovery
- API Security
- Top 10 List Items
- Application Security Awareness & Validation
- Secure Application Architecture & IAM
- Software Project Management Communication Skills
- Agile Project Scheduling and Monitoring
- Project Meetings: Agile Project Meetings
- Agile Project Planning
- Agile Principles and Methodologies
- DevOps with Ansible: Overview
- DevOps with Ansible: Introduction to Playbooks & Testing
- Introduction to Automation
- Women in Leadership: Building Your Infrastructure for Leadership
- Managing Pressure and Stress to Optimize Your Performance
- Expert Insights on Emotional Intelligence
- Expert Insights on Work/Life Balance
- Expert Insights on Managing Stress
- Take a Deep Breath and Manage Your Stress
- Staying Balanced in a Shifting World
- Taking Stock of Your Work/Life Balance
- Developing Emotional Intelligence
- Expert Insights on Working Effectively on a Team
- Contributing as a Virtual Team Member
- Establishing Effective Virtual Teams
- Facing Virtual Team Challenges
- Navigating Your Own Emotions
- Navigating Other People's Emotions
- Navigating the Workplace with Emotional Intelligence
- Expert Insights on Managing Virtual Teams
- The Essentials for Anger Management
- Effective Team Communication
- Genius Partnerships
- Getting Your Pitch Heard
- Expert Insights on Presentation Skills
- Being an Effective Team Member
- Strategies for Building a Cohesive Team
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Presentation Mastery Series
- Telling a Business Story
- Effective Stakeholder Communications for Technology Professionals
- Expert Insights on Leading Effective Meetings
- Expert Insights on Discovering Your Strengths
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Establishing Self-confidence for Life
- Uncovering and Utilizing Your Talents and Skills
- Self-improvement for Lifelong Success
- SRE Load Balancing Techniques: Front-end Load Balancing
- SRE Load Balancing Techniques: Data Center Load Balancing
- Proven Techniques for Technical Communication
- Become a Great Listener
- Capturing the Attention of Senior Executives
- Do We Have A Failure to Communicate?
- Cloud and Containers for the SRE: Implementing Container Solutions
- Distributed Reliability: SRE Critical State Management
- Communicating with Confidence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Distributed Reliability: SRE Distributed Periodic Scheduling
- SRE Simplicity: Software System Complexity
- Cloud and Containers for the SRE: Containers
- Best Practices for the SRE: Use Cases for Automation
- SRE Simplicity: Simple Software Systems
- Backup & Recovery: Windows Client Backup and Recovery Tools
- Best Practices for the SRE: Automation
- SRE Emergency & Incident Response: Incident Response
- Data Access & Governance Policies: Data Access Governance & IAM
- Build & Release Engineering Best Practices: Release Management
- SRE Troubleshooting Processes
- SRE Emergency & Incident Response: Responding to Emergencies
- Site Reliability Engineer: Managing Overloads
- SRE Troubleshooting: Tools
- Site Reliability Engineer: Managing Cascading Failures
- Inserting PivotTables
- SRE Postmortums: Blameless Postmortem Culture Creation
- Describing Distributed Systems
- Monitoring Distributed Systems
- Working with Excel Tables
- Formatting Data in Excel 2019<br> for Windows
- Backup & Recovery: Enterprise Backup Strategies
- Getting Started in Excel 2019 for Windows
- Site Reliability: Engineering
- Site Reliability: Tools & Automation
- Site Reliability Engineering: Scenario Planning
- Paolo Cerin's Transcript
- Paolo Cerin's Wallet
- About Accredible