Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Selvaperumal J's Credentials
- Selvaperumal J's Wallet
- ITIL® 4 Foundation: Key Concepts of Service Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Introduction
- Communicating Effectively with Customers
- Audience and Purpose in Business Writing
- Effective Stakeholder Communications for Technology Professionals
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- How Culture Impacts Communication
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Polishing Your Skills for Excellent Customer Service
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Improving Your Technical Writing Skills
- Overcoming Unconscious Bias in the Workplace
- Expert Insights on Email Productivity
- Expert Insights on Diversity & Inclusion
- Expert Insights on Organizational Culture
- Expert Insights on Unconscious Bias
- Expert Insights on Customer Relationships
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Getting the Details Right: Spelling Basics
- Organizing Your E-mail
- Clarity and Conciseness in Business Writing
- Do We Have A Failure to Communicate?
- Using the Parts of Speech
- Keeping Business Calls Professional
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Writing and Preparing an Effective Speech
- Become a Great Listener
- Writing Effective E-mails and Instant Messages
- Expert Insights on Listening
- Expert Insights on Communication Essentials
- The Art and Science of Communication
- Trust Building through Effective Communication
- Conquering the Challenges of Public Speaking
- Proven Techniques for Technical Communication
- Communicating with Confidence
- CCENT: VLAN Configuration
- CCENT: The TCP/IP Model
- CCENT: Overview of Cisco Devices
- CCENT: Static Routing
- CCENT: Subnetting Part 1
- CCENT: Subnetting Practice
- CCENT: Troubleshooting Interfaces & Cables
- CCENT: Switching Functions
- CCENT: Subnetting Part 2
- CCENT: Troubleshooting Methodologies
- CCENT: IPv4 Addressing Part 1
- CCENT: RIPv2 Configuration
- CCENT: Overview of Networking
- CCENT: Port Security
- CCENT: Network Components, Topologies, & Architecture
- CCENT: NTP Configuration
- CCENT: OSI Model
- CCENT: Network Cabling
- CCENT: IPv4 Configuration
- CCENT: IPv6 Addressing
- CCENT: NAT Configuration
- CCENT: IPv6 Configuration
- CCENT: IPv4 Addressing Part 2
- CCENT: Interswitch Connectivity
- CCENT: InterVLAN Routing
- CCENT: Functions of Routing
- CCENT: Initial Device Configuration
- CCENT: Discovery Protocols
- CCENT: DNS Configuration
- CCENT: Discovering Ethernet
- CCENT: Access Control Lists Part 1
- CCENT: DHCP Configuration
- CCENT: Access Control Lists Part 2
- CCENT: Device Hardening
- CCENT: Device Management
- Agile Hybrid Approaches
- Business Strategy: Managing Organizational Value
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Orientation: Strategic Organizational Goals
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Advanced Scrum for Project Management
- Project Management: Scrum Framework for Software Development
- Agile Software Development: Agile Project Management Techniques
- Agile Software Development: Agile Development Life Cycle
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Project Scheduling and Monitoring
- Agile Stakeholder Engagement and Team Development
- Agile Project Planning
- CompTIA A+ 220-1001: Networking
- CCNA 2020: Automation, Network Programmability, & SDN Architectures
- Agile Principles and Methodologies
- Selvaperumal J's Transcript
- Selvaperumal J's Wallet
- About Accredible