Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Sherwin Santos's Credentials
- Sherwin Santos's Wallet
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Communication & Listening Skills
- How to Manage Difficult Conversations
- Using Active Listening in Workplace Situations
- Dealing with Customer Service Incidents and Complaints
- Listening Even When It's Difficult to Listen
- Facing Confrontation in Customer Service
- Become a Great Listener
- Communicating Effectively with Customers
- Interacting with Customers
- A Customer First Mindset
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Six Sigma Voice of the Customer
- Shaping the Customer Experience across Digital and Physical Channels
- Enhancing the Customer Experience with HCI
- Achieving Customer-centric Design with User Personas
- Understanding the Digital Customer
- Exploring Customer Journey Mapping
- Embracing a Customer-obsessed Mentality
- Customer Relationships
- Expert Insights on Networking & Building Relationships
- Expert Insights on Customer Relationships
- Polishing Your Skills for Excellent Customer Service
- Be Liked and Respected in the Workplace
- Designing a Customer Service Strategy
- Rapport Building in Customer Service
- Marketing: The Process and Functions that Build Customer Relationships
- Helping Customers Find You
- Strategies for the Modern Public Relations Professional
- Promoting a Positive Work Environment
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Skills Builder - Staying Positive
- Supporting others to stay positive
- Positive Atmosphere: Establishing a Positive Work Environment
- Working Well with Others
- Managing risks and rewards
- Finding opportunities
- Keeping trying
- Exploring Virtual Collaboration
- Enhancing Communication through Listening
- Problem Solving: Generating Solutions
- Contributing as a Virtual Team Member
- Improving Your Reading Speed and Comprehension
- Becoming a Continuous Learner
- The Art of Staying Focused
- Making the Most of an Organizational Change
- Embracing Change at Work
- Make The Time You Need: Get Organized
- Writing Skills for Public Relations
- Keeping Your Skill Set Current in the Digital Economy
- Polishing Your Feedback Skills
- Delivering Feedback That Encourages Growth
- Being a Responsible Corporate Digital Citizen
- Navigating Challenging Situations with Diplomacy and Tact
- Expert Insights on Managing a Culturally Diverse Team
- Earning and Offering Trust at Work
- Becoming More Professional through Business Etiquette
- Remaining Tactful and Diplomatic under Pressure
- Keeping Business Calls Professional
- Developing Diplomacy and Tact
- Writing Effective E-mails and Instant Messages
- Building Trust with Business Ethics
- Using Business Etiquette to Increase Your Professionalism
- Becoming Your Own Best Coach
- Documents & Terminology
- Developing a Growth Mindset
- Planning Documents
- Project Management Practical Exercises
- Quality & Procurement Planning
- Planning & Controlling the Project Schedule
- Communication, Changes & Documentation
- Resource & Risk Planning
- Controlling Project Work & Closing
- Creating a Project Schedule and Budget
- Taking Final Steps to Bring a Project to its Close
- Navigating through Changes and Conflicts in Projects
- Managing a Project to Minimize Risk and Maximize Quality
- Project Selection & Initiation
- Scope, Schedule, & Cost Planning
- New Project Manager Essentials
- Defining a Project Scope and Team
- Saving Time by Setting Goals
- Understanding Unconscious Bias
- Sherwin Santos's Transcript
- Sherwin Santos's Wallet
- About Accredible