Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Avril James's Credentials
- Avril James's Wallet
- Preparing a Great Virtual Presentation
- Digital Marketing through Websites and Email
- Building Trust: Ethics and the Marketing Mix
- The Four Ps: Essential Factors in Marketing
- Digital Opportunities
- Framing Opportunities for Effective Data-driven Decision Making
- Design Thinking for Innovation: Defining Opportunities
- Digital Transformation Insights: Marketing, Sales & Engineering Functions
- AI for Marketing Professionals
- AI for Marketing Professionals: Transform
- Harnessing AI for Marketing Success
- AI for Marketing Professionals: Activate
- AI for Marketing Professionals: Accelerate
- Leveraging Cloud Computing to Enhance Digital Transformation – Part 1
- Leveraging Cloud Computing to Enhance Digital Transformation – Part 2
- Methods, Tools, and Technologies for Driving Digital Success
- Transformative Leadership: Leaders as Enablers of Change Management
- Utilizing Change Management Models for Successful Digital Transformation
- Maximizing Business Value through Change Management and Digital Transformation
- Effectively Communicating Change: Strategies for Digital Transformation
- Overcoming Resistance to Change: Strategies for Successful Change Management
- Professionalism, Accountability, & Ethics
- Customer Service Representative Journey
- Building Trust with Business Ethics
- Making the Most of Making Mistakes
- Earning and Offering Trust at Work
- Becoming Your Own Best Coach
- Using Business Etiquette to Increase Your Professionalism
- Taking Responsibility for Your Accountability
- Developing Personal Accountability
- Getting the Details Right: Spelling Basics
- Detail-oriented and Organizational Skills
- Building a Circle of Connections for Networking Success
- Get Organized and Stop Procrastinating
- Set Your Workspace Up For Success
- Be Productive by Working Efficiently
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Saving Time by Setting Goals
- Getting Started with Python: Introduction
- Leveraging the Power of Analogical Thinking
- Outwitting Your Cognitive Bias
- Problem Solving
- Reaching Efficient Solutions with Computational Thinking
- Solve Problems Using Systems Thinking in the Workplace
- Enabling Business Process Improvement
- Generative AI APIs for Practical Applications: An Introduction
- ChatGPT Prompt Engineering Examples & Use Cases
- Telling a Business Story
- Using Communication Strategies to Bridge Cultural Divides
- Welcome to the Data Scientist: Analytics Specialist Career Path
- Developing an AI/ML Data Strategy: Data Analytics & Data Ethics
- Leveraging AI as a Team Member
- AI for Customer Service
- AI for Customer Service: Transform
- Assessing Organizational Risks
- Managing Organizational Risks
- Recognizing Organizational Risks
- Viewing the Big Picture Strategically
- Problem Solving: Choosing and Implementing the Right Solution
- Problem Solving: Defining and Stating the Problem
- Problem Solving: Generating Solutions
- Communication Skills
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Basics of Customer Service
- Responsible Use of AI
- Maximizing Customer Service with AI
- AI for Customer Service: Activate
- AI for Customer Service: Accelerate
- AI in the Workplace
- Generative AI and Its Impact to Everyday Business
- Harnessing the Disruption of Generative AI
- Estimating Agile Project Work (2021 Update)
- Understanding Agile Fundamentals (2021 Update)
- Agile Project Management
- Agile for All
- Supporting Agile Team Performance (2021 Update)
- Take a Deep Breath and Manage Your Stress
- Conquering the Challenges of Public Speaking
- PMI-ACP®: Agile Methodologies & Frameworks
- PMI-ACP®: Common Agile Practices
- How Culture Impacts Communication
- Learning for Agility
- PMI-ACP®: Introduction to Agile
- PMI-ACP®: The Principles of Agile
- Managing Employee Development
- Keeping Your Skill Set Current in the Digital Economy
- Fostering a Growth Mindset in the Age of AI
- Becoming a Continuous Learner
- How to Learn Effectively
- Learning from Failure and Success
- Promoting a Positive Work Environment
- Building Success through Self-improvement
- Making Change Stick
- Change Management
- Moving Forward with Change Planning
- Facilitating Sustainable Change
- Navigating Your Team through Strategic Change
- Exploring Customer Journey Mapping
- Managing Motivation during Organizational Change
- Embracing Change at Work
- Making the Most of an Organizational Change
- Customer Feedback and Needs
- Achieving Customer-centric Design with User Personas
- Shaping the Customer Experience across Digital and Physical Channels
- Conveying Your Message without Words
- Embracing a Customer-obsessed Mentality
- Developing and Supporting an Agile Mindset
- Product Management: Building a Product Roadmap and Agile Product Management
- Agile Basics
- Building Agile Capabilities in Your Organization
- The Essential Role of the Agile Product Owner
- Cultivating Enterprise Agile
- Embracing Agile at Scale
- Taking Effective and Professional Notes
- Overcoming Barriers to Effective Listening
- Bridging Differences in Cross-cultural Communication
- Listening to Engage, Empower, and Influence
- Marketing: The Process and Functions that Build Customer Relationships
- Working Well with Others
- Making Difficult Conversations Meaningful
- Customer Service: Adapting to Your Customers' Cues
- Creating Effective Social Customer Service
- Interacting with Customers
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Generating Effective Solutions
- Providing Telephone Customer Service
- Designing a Customer Service Strategy
- Customer Service: Strengthening Your Service Skills
- Customer Service: Discovering Customer Needs
- Expert Insights on Essential Customer Service Skills
- Customer Service: Fostering a Service Mindset
- Customer Service: Engaging with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Reaching Customers Digitally
- Competitive Marketing Strategies: Analyzing Your Organization
- Traditional and Online Distribution and Ethics in the Marketing Mix
- Expert Insights on Organizational Culture
- Avril James's Transcript
- Avril James's Wallet
- About Accredible